Orders placed are processed Monday to Friday between 9am and 5pm AEST (excluding NSW public holidays) and are shipped within 3 business days of order placement. This does not include time for payment authorisation and verification.

Please notify us of any delivery issues within 20 days of your parcel being dispatched. Aerosol is not responsible for parcels that are marked as delivered or left unattended.

All orders are shipped via our trusted shipping partner Australia Post.

AUSTRALIA

Standard Shipping: $12 (orders under $180)
Express Shipping: $18 flat rate
Free Shipping: Orders over $180
Deck Shipping: $20 (Orders that include a skateboard deck)

NEW ZEALAND

Standard Shipping: $15
Deck Shipping: $30 (Orders that include a skateboard deck)
Free Shipping: Orders over $250

ASIA-PACIFIC

Standard Shipping: $30
Deck Shipping: $40 (Orders that include a skateboard deck)
Free Shipping: Orders over $300

REST OF WORLD

Standard International Shipping: $45
Deck Shipping: $60 (Orders that include a skateboard deck)
Free Shipping: Orders over $350

We do not currently offer exchanges on international orders.

Aerosolskateboards.com is not responsible for any import taxes with orders internationally.  You as the buyer are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Aerosol, the buyer is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of Australia may be subject to import taxes, customs duties and fees levied by the destination country.

The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays with delivery time.

Our goal is for you to be 100% satisfied with your purchase. If for any reason you are not satisfied, we would be happy to assist you. To be eligible for a return, your item must be unused, in its original condition, and with all tags attached.

Return shipping costs are the customer's responsibility. We cover return shipping only if an item is faulty or arrives damaged. For all other returns, including a change of mind, the customer remains responsible for return shipping costs.

This applies to all orders with no exceptions.

Note: We do not accept returns for Aerosol products not purchased from Aerosolskateboards.com & we do not currently offer exchanges on international orders.

To request a return / exchange please email contact@aerosolskateboards.com within 14 days of receiving your order. Please note that returns that are not first requested and approved will not be processed. Item(s) purchased from www.aerosolskateboards.com must be returned at the customers expense in original condition (new, tagged, unwashed, unworn) within 14 business days of receiving your order in order to receive a refund.

Please note that we cannot refund the original shipping charges with the exception of faulty or incorrectly shipped items. Our team will assess returns on a case-by-case basis and www.aerosolskateboards.com hold the right to refuse a return if we deem it worn, untagged, washed or customer damaged will be sent back to you at your expense.

Returns should be shipped via insured traceable mail in a secure package. We will not be held responsible for lost or misplaced returns. It is solely on the customer to ensure the items are returned safely.

Defective products should contact us at contact@aerosolskateboards.com as soon as you discover the fault. Faults must be brought to our attention within 14 days of receiving your order.

NSW

Pass~Port Store & Gallery
Boardworld
Fast Times
Kingpin Skate Supply
335 Skate Supply

VIC

Antisocial Collective
Locality
Evolve Skate Store
Hemley
Skateboard.com.au
Blunt Skateboarding
Fast Times

ACT

Church XYZ
Fast Times

TAS

Jimmy’s Skate & Street

QLD

Pyramid Skate Shop
Middle Store
Fast Times

SA

Fast Times

WA

Beyond Skate
Lo-Fi

These terms and conditions of use (the “terms”) set forth the terms on which Aerosol PTY LTD. (“Aerosol”) provides you access to this web site (“Site”). You should read the terms carefully before using the site. By using the site, you acknowledge that you have read and that you agree to abide by the terms, including the privacy policy incorporated herein by reference. If at any time you no longer agree to be bound by these terms, you should immediately cease use of this site.

DISCLAIMER

Products, price and availability information are subject to change at any time without notice. The prices listed on this Site are not offers to form a contract but merely an advertisement for offers. Except as specifically stated on this Site, under no legal theory, tort, contract or otherwise shall Aerosol nor any of its directors, officers, employees, related companies, subsidiaries, merchants, content providers or any other party involved in the creation or maintenance of this site be liable for the following arising out of or in connection with the use of or inability to use this site: indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Some jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages. Accordingly, the limitations and exclusions set forth above may not apply to you. Aerosol also assumes no responsibility, and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the Site.

COPYRIGHT AND PROPRIETARY RIGHTS

All information, including, without limitation the design of the Site, and all information, text, graphics, images, illustrations, logos, designs, icons, photographs, video clips, and written or other materials software and all HTML, CGI and other codes and scripts in any format used to implement, or featured on, the Site (‘Content’) are the property of Aerosol, its merchandise suppliers, or its licensors. The overall design and appearance of this Site is the proprietary trade dress of Aerosol. The Content of this Site is for personal use only. Permission is granted to electronically copy and to print in hard copy portions of this Site for the sole purpose of placing an order with Aerosol. You may not copy, modify, upload, download, transmit, (re)publish, create derivative works from, sell, re-sell or otherwise distribute or exploit any Content from the Site except as expressly permitted by these Terms. Doing so will violate Aerosol’s copyright, trademark and other proprietary rights. Any and all trademarks, logos, page headers, custom graphics, button bars, service marks and trade names which Aerosol uses in connection with the Site shall remain the exclusive property of Aerosol. Nothing contained in the Terms shall be deemed to give you any rights in or to any intellectual property of Aerosol. All other trademarks, product names and company names or logos on the Site are the property of their respective owners.

COMMUNICATIONS PROVIDED BY USER

Any communication or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by Aerosol or its affiliates for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, Aerosol is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products using such information. By posting any communication or material on the site, you grant Aerosol and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such reviews and comments in an unlimited manner. You also grant Aerosol and its affiliates and sublicensees the right to use the name that you submit with any review or comment, if any, in connection with such communication.

SITE CONTENTS LINKS TO THIRD PARTY SITES

The Site may contain links to other Web Sites (“Linked Sites”). The Linked Sites are not under the control of Aerosol and it is not responsible for the contents of any Linked Site, including without limitation, any link contained in a Linked Site, or any changes or updates to a Linked Site. Aerosol is not responsible for webcasting or any other form of transmission received from any Linked Site. Aerosol is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Aerosol of the Linked Site or any association with its operators.

SHOPPING

Aerosol does not guarantee, warrant or endorse any product or service not manufactured or performed by Aerosol, nor do we have any liability or responsibility for the quality or performance of any product or service not manufactured or performed by Aerosol. You hereby agree to supervise usage by, and be responsible for the actions of, any minors who use your computer and/or registration account to access Aerosol.

ORDER ACCEPTANCE

The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Aerosol reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.

COLOUR

We have made every effort to display as accurately as possible the colours of the advertised products that appear at the Site. However, the actual colours you see will depend on your monitor. We cannot guarantee that your monitor will display any colour accurately.

PRIVACY

Aerosol agrees to adhere to all applicable Australian consumer laws, statutes, and regulations relating to the collection and use of personal information from Site visitors.

INDEMNIFICATION

You agree to defend, indemnify and hold Aerosol harmless and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site.

TERMINATION

Aerosol reserves the right, in its sole discretion, to terminate your right to use the Site and any rights provided to you under these terms at any time, without notice, and accordingly deny you access to the Site, if you fail to comply with any term or provision. Upon termination, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials.

This Privacy Policy is provided to explain how information is collected on our website and how that information is handled once it has been collected. Please note that this Privacy Policy may change at any time. While using the aerosolskateboards.com website you accept the terms and conditions outlined in this privacy policy and the terms of use.

INFORMATION USAGE

The information collected during registration is used primarily to process and ship your order. aerosolskateboards.com will periodically update customers via email about new product updates and promotions. You may unsubscribe from these mail outs at any time. Your account information is maintained privately on our secure web servers. aerosolskateboards.com does not sell, share or rent email address and does not condone unsolicited emails. aerosolskateboards.com will disclose such information in response to law enforcement agency’s request. Remember, aerosolskateboards.com will not use or transfer the personal information provided to us in ways unrelated to the ones described above without also providing you with an opportunity to opt out of these unrelated uses.

COOKIES

Cookies are small text files that are stored on your computer’s hard drive and used by aerosolskateboards.com to enhance your shopping experience by speeding up the browsing experience and website performance. Cookies are also used to personalize your experience while using the aerosolskateboards.com website and remembering your information when you return to the aerosolskateboards.com. This functionality is activated when the “Remember Me” check box is clicked. To turn this functionality off, simply uncheck the “Remember Me” check box.

SECURITY

The security of the information regarding your order is very important to us. We use the 128-bit Secure Socket Layer protocol to protect the security of your online order information. You can be assured that all sensitive information will be handled with discretion. SSL technology encrypts your order information to protect it from being decoded by anyone other than aerosolskateboards.com. Once you enter the checkout page your computer will begin communicating with our server in secure mode. You can tell that you are in the secure mode by the “http” in the web address will be replaced by “https”. Depending on the browser, you will see either a padlock (Microsoft Internet Explorer, AOL, Netscape Communicator) or a solid key (Netscape Navigator) in the lower section of the browser window. Only browsers that use the 128-bit Secure Socket Layer protocol are able to order through the passport.com website. If your browser does not support SSL, please upgrade your browser.